Onboarding Specialist (Orlando, FL)
Orlando, FL
Full Time
Entry Level
We are in search of a meticulous Onboarding Specialist who will be instrumental in ensuring the accuracy and efficiency of our data management and client onboarding procedures. Your keen attention to detail, proficiency in data entry software, and a systematic approach to managing large volumes of data will be crucial for maintaining the integrity of our systems and fostering positive client relationships.
This role is an on-site position, requiring 5 days a week in the office. It is based in the Orlando area near International Drive, just minutes from I-4 and the Turnpike. If you are applying from out of state, please note that you may automatically be rejected due to distance unless planned relocation is indicated on your resume.
About Us: Biller Genie is an award-winning B2B SaaS platform that helps businesses get paid faster. Recently ranked #259 on the Inc 5000 fastest-growing companies in the United States, we are committed to delivering innovative solutions to our clients. With offices in Orlando and Belfast, North Ireland, we are expanding rapidly and looking for enthusiastic individuals to join our team.
Primary Job Responsibilities:Our Mission:
To deliver a seamless automated A/R platform that integrates effortlessly with the existing processes of the SMB market.
Our Core Values:
Get Shit Done Right - We strive for excellence, ensuring each task is completed correctly and punctually.
Own it - As experts in our field, we confidently address issues and uphold our responsibility.
Catch Up - Thriving in a dynamic environment, we consistently perform at the top of our game.
Believe in the Genie - With a shared vision, we are committed to the collective journey and well-being of our team.
Class Shines - We conduct ourselves with professionalism, eloquence, and intention.
This role is an on-site position, requiring 5 days a week in the office. It is based in the Orlando area near International Drive, just minutes from I-4 and the Turnpike. If you are applying from out of state, please note that you may automatically be rejected due to distance unless planned relocation is indicated on your resume.
About Us: Biller Genie is an award-winning B2B SaaS platform that helps businesses get paid faster. Recently ranked #259 on the Inc 5000 fastest-growing companies in the United States, we are committed to delivering innovative solutions to our clients. With offices in Orlando and Belfast, North Ireland, we are expanding rapidly and looking for enthusiastic individuals to join our team.
Primary Job Responsibilities:
- Accurately process and enter a high volume of data into our CRM system, ensuring data integrity and consistency.
- Support the client onboarding process, collaborating with cross-functional teams to provide a seamless transition experience.
- Monitor data entry procedures, suggesting and implementing improvements for increased efficiency and accuracy.
- Conduct routine database maintenance and cleanup tasks to ensure data quality and reliability.
- Participate in ongoing training to maintain a high level of proficiency in our software and data management tools.
- Handle client calls to discuss missed opportunities, ensuring clear communication and follow-up to address client needs and explore potential solutions.
- 0-2 years of experience in data entry, database management, or a related field.
- Fast typing skills with a strong focus on accuracy.
- Experience with CRM systems, preferably Salesforce, and data entry software.
- Exceptional attention to detail and the ability to handle confidential information responsibly.
- Strong organizational skills and the ability to manage tasks effectively in a fast-paced environment.
Benefits:
- Comprehensive Medical, Dental, and Vision plans
- 401k with up to 4% company match
- Flexible, Unlimited Paid Time Off (PTO) policy
To deliver a seamless automated A/R platform that integrates effortlessly with the existing processes of the SMB market.
Our Core Values:
Get Shit Done Right - We strive for excellence, ensuring each task is completed correctly and punctually.
Own it - As experts in our field, we confidently address issues and uphold our responsibility.
Catch Up - Thriving in a dynamic environment, we consistently perform at the top of our game.
Believe in the Genie - With a shared vision, we are committed to the collective journey and well-being of our team.
Class Shines - We conduct ourselves with professionalism, eloquence, and intention.
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