Salesforce Administrator (Hybrid)

Miami, FL
Full Time

Do you consider yourself more of a problem solver than a Salesforce Administrator?  We’re looking for someone who isn’t afraid to reach past the boundaries of the standard Salesforce Admin role, using their intelligence to bring solutions in all aspects of the organization; from scoping and future-proofing design to gathering requirements from our team, and building tools to automate redundant tasks.  

About Us: Recently voted Inc Magazine 2023 Best Places to Work, Biller Genie is an award-winning B2B SaaS platform that helps businesses get paid faster.  We have offices in Miami and Orlando, growing rapidly, with clients all over the United States.   Google “Biller Genie” to learn more about our company.

This is a hybrid role, so the ideal candidate must be physically located in South Florida and able to travel to our office in Miami 1 - 2 times per week. 

Primary Job Responsibilities

  • Administration of the production and sandbox Salesforce environments; responsibilities include configuring profiles, roles, security settings, sharing rules, custom objects, custom fields, page layouts, workflow, validation rules, approvals, dashboards, reports, etc.
  • Implement and administer multiple Salesforce applications including Sales Cloud, Service Cloud, High Velocity Sales, Knowledge, and Chat
  • Monitor and maintain security across the Salesforce platform. Enforce Information Security policies in Salesforce to restrict access of data and system processes to authorized users
  • Monitor and optimize Salesforce configuration to maintain peak system performance. Apply best practices across Salesforce environments to ensure maximum uptime, data quality and optimized Salesforce response time
  • Perform trend analysis, and develop action plans for improving SLAs and reducing case volume and problems
  • Incident troubleshooting, resolution, and technical root cause analysis to permanently resolve problems
  • Build and maintain best processes to support admin functions such as onboarding, security audits, system monitoring, reporting & analytics

Required Skills

  • 5 years minimum direct administration and configuration experience on Salesforce platform
  • 3 years minimum hands-on experience troubleshooting technical issues on Salesforce platform end-to-end (Application, Database, Network & Integration layers)
  • Self-motivated, flexible, team player with solid multi-tasking, time management & organization expertise with the ability to manage multiple and often changing priorities
  • Attention to detail with the ability to analyze and solve complex problems as well as provide documentation, guidance, and instruction to users
  • Salesforce Certified Administrator (Preferred)


  • Flexible work hours
  • Health benefits
  • 401k with match
  • Open PTO policy
  • Salary $60k - $80k commensurate with experience

Our Mission:

To provide an automated A/R platform that seamlessly integrates existing business processes for the SMB market.

Our Core Values:

Get Shit Done Right - We work hard and ensure tasks are completed correctly and on time, every time.

Own it - We are subject matter experts who know what we know, and we are confident enough to speak up when we see something wrong.

Catch Up - We are high performers and love a fast-paced environment.

Believe in the Genie - We are passionate about where we are going as a team and we show we care.

Class shines - We are articulate professionals who carry ourselves well and speak with purpose.


Apply for this position

Apply with Indeed
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Human Check*