Director of Payment Partner Sales (Orlando, FL)

• Manage the full lifecycle of the payment partner channel, including onboarding, enablement, support, and success functions.
• Build and lead a high-performing team focused on revenue generation and partner satisfaction.
• Increase sales and revenue from existing and new channel partners through active coaching, performance management, and campaign execution.
• Commercialize relationships through outreach, co-marketing initiatives, tradeshows, and partner marketing campaigns.
• QA demos and sales calls to ensure consistent excellence in communication and delivery.
• Serve as the escalation point for partner concerns, ensuring swift and effective resolution.
• Create and manage structured reporting on partner performance, monthly and quarterly, to guide forecasting and planning.
• Design compensation plans and team incentives that are aligned with company-wide goals and revenue targets.
• Collaborate cross-functionally as the main liaison between partners and internal departments such as Marketing, Sales, Product, and Support.
• Lead post-close management of enterprise-level partners to ensure retention and continued success.
• Analyze partner performance data to identify areas for optimization and determine which partnerships merit greater or reduced investment.
• Design and iterate on team structure, roles, and responsibilities to maximize efficiency and scalability.
• Develop accurate sales forecasts by partner and channel and present recommendations to leadership.

• 7+ years of experience in channel sales, partner management, or a similar leadership role within the payments, fintech, or B2B SaaS industry.
• Proven experience managing partner ecosystems and scaling high-growth teams.
• Deep knowledge of the payments industry, including experience working with processors, ISOs, VARs, and integrated software vendors (ISVs).
• Strong understanding of B2B SaaS go-to-market and partner sales motions.
• Experience in designing and managing channel reporting and CRM-driven forecasting.
• Outstanding leadership, interpersonal, and communication skills—able to manage up, down, and across.
• Adept at handling partner escalations and implementing process improvements.
• Highly organized with strong analytical skills and a bias toward action.
• Bachelor's degree in Business, Marketing, Finance, or related field (MBA a plus).

• Comprehensive health, dental, and vision plans.
• 401(k) with up to 4% employer match.
• Unlimited PTO and paid holidays.
• Professional development and training opportunities.
• Collaborative, innovative, and inclusive company culture.

Core Values:

• Get Shit Done Right - We work hard and ensure tasks are completed correctly and on time, every time.
• Own it - We are subject matter experts who know what we know, and we are confident enough to speak up when we see something wrong.
• Catch Up-  We are high performers and love a fast-paced environment.
• Believe in the Genie-  We are passionate about where we are going as a team and we show we care.
• Class Shines - We are articulate professionals who carry ourselves well and speak with purpose.